Privacy Policy

Jaidaad Online

Jaidaad Online ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (www.jaidaadonline.com) and mobile application (Jaidaad Online) available on the Google Play Store (collectively, the “Services”).

1. Information We Collect

We collect the following types of data when you use our Services:

1.1. Personal Information You Provide Directly

When you use our Services, you may provide us with personal data, including:

• Full name

• Email address

• Phone number

• User credentials (username, password)

• Address or property location data

• Property listing details (price, type, photos, descriptions)

• Messages sent via internal chat or inquiry forms

• Payment or billing details (if applicable)

1.2. Automatically Collected Information

We may collect data automatically through your use of the Services:

• Device Information: Device type, operating system, mobile device ID

• Usage Data: Pages visited, time spent, clicks, app performance

• Log Data: IP address, browser type, referring/exit pages

• Cookies and Tracking Technologies: Session identifiers, analytics cookies, ad targeting cookies

• Location Data: If location access is granted, we collect geolocation data for nearby searches and listings

1.3. Information from Third Parties

We may receive information from third-party platforms:

• Authentication providers (e.g., Google login)

• Payment processors

• Advertising and analytics partners

• Publicly available property listing data

2. How We Use Your Information

We use the data collected for the following purposes:

• To provide, maintain, and improve our Services

• To enable property listings and user interaction

• To send notifications, confirmations, and service messages

• To personalize user experience and content

• To provide customer support and respond to inquiries

• To conduct analytics and monitor platform performance

• To process payments (if applicable)

• To comply with legal obligations and protect our rights

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:

• Consent: When you explicitly provide consent (e.g., for marketing or location sharing)

• Contractual Necessity: To fulfill the agreement between you and Jaidaad Online

• Legal Obligation: To comply with legal requirements

• Legitimate Interests: To improve our services, prevent fraud, and conduct business operations

4. Sharing of Information

We do not sell your personal data. We may share data in the following scenarios:

4.1. With Service Providers

We may engage third-party vendors to help with:

• Hosting and infrastructure (e.g., AWS, Firebase)

• Email and notification delivery

• Payment processing

• Analytics (e.g., Google Analytics, Firebase Analytics)

• Customer support tools

These third parties only access data as necessary to perform their services under strict confidentiality agreements.

4.2. With Other Users

Information you post publicly (e.g., property listings, reviews) may be visible to other users.

4.3. Legal Requirements and Protection

We may disclose your data if required by law or in response to lawful requests by public authorities.

4.4. Business Transfers

If we undergo a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.

5. Your Rights and Choices

Depending on your location, you have the following rights:

5.1. Access and Portability

You can request access to the personal data we hold and receive a copy in a portable format.

5.2. Correction

You have the right to request correction of inaccurate or incomplete information.

5.3. Deletion

You may request deletion of your personal data, subject to legal and contractual obligations.

5.4. Objection and Restriction

You may object to or request restriction of data processing in certain cases.

5.5. Opt-Out of Marketing

You may opt out of receiving promotional emails via the unsubscribe link or by contacting us directly.

5.6. Withdraw Consent

Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@jaidaadonline.com.

6. Data Retention

We retain your personal data:

• As long as your account is active or as needed to provide the Services

• For legal, regulatory, or fraud prevention purposes

• To enforce our agreements and resolve disputes

We securely delete or anonymize data when it is no longer needed.

7. Data Security

We use appropriate administrative, technical, and physical security measures to protect your personal data, including:

• Encryption (SSL/TLS)

• Secure servers and firewalls

• Access controls and authentication

• Data minimization and pseudonymization

Despite our efforts, no method of transmission or storage is completely secure.

8. Children's Privacy

Our Services are not intended for children under 13 (or under 16 in some jurisdictions). We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us for removal.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze performance.

9.1. Types of Cookies Used

• Essential Cookies: Required for site functionality

• Analytics Cookies: Track usage patterns (e.g., Google Analytics)

• Advertising Cookies: Help deliver relevant ads

9.2. Managing Cookies

You can manage cookie preferences through your browser settings or in-app controls.

10. International Data Transfers

If you are located outside of Pakistan, please note that your data may be transferred to and processed in countries where we or our service providers are located. We take steps to ensure adequate data protection measures are in place, such as Standard Contractual Clauses.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for their content or privacy practices. Please review their policies independently.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you via the app, email, or website notice. Your continued use of the Services after such changes indicates your acceptance.

13. Contact Us

For any questions, concerns, or data requests, please contact:

Jaidaad Online

Gmail: jaidaadonline@gmail.com 
Email: support@jaidaadonline.com
Website: https://www.jaidaadonline.com